LZ
Lehlohonolo Z

1 reviews | Active since Jul 2021

01 Jul 2021, 14:06

Old Mutual is a horrible heartless company

Old Mutual is one of the worst companies I've had the misfortune of dealing with. After my father passed away we've been sent from to post with a simple claim that was submitted on Tuesday. Can you imagine losing the bread winner in the home and having to deal with a bunch of heartless people who don't want to help you. If you're reading this my honest advice is to you don't even consider using Old Mutual as a financial services provider you'll have a hard time with getting your claims processed not to mention some of the shady consultants. Old Mutual is heartless company with no morals and integrity all we want is what's rightfully ours and not their excuses. Talk about a ****py company you've permanently lost a lost a potential client 21

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Replies (2)
Old Mutual
Old Mutual's reply01 Jul 2021, 14:08
Official
Dear  Lehlohonolo rodney Z
 We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management
LZ
Lehlohonolo Z's update01 Jul 2021, 14:23
Reviewer Update
I suggest that you get back to me in the next few hours because we're not happy at all and the next stop is the ombudsman you guys are nothing but *****