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Philile M

1 reviews | Active since Jul 2023

04 Jul 2023, 09:59

Old Mutual is a ****

I did a freaking QUOTE with Old Mutual for a funeral cover. I did not take take it…next thing they deduct on my accounts?! What the hell? I have been emailing and calling but no help. They don’t respond. I just want my money back!

0
Replies (3)
Old Mutual
Old Mutual's reply04 Jul 2023, 10:00
Official
Dear Philile

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management
PM
Philile M's update04 Jul 2023, 10:04
Reviewer Update
May that response be today!
Old Mutual
Old Mutual's reply04 Jul 2023, 10:23
Official
Dear Philile 

A complaints assessor will be in contact with you.

Regards
Old Mutual Complaints Management