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Thando K

1 reviews | Active since Nov 2021

07 Nov 2025, 09:45

Old mutual is a ****

Been waiting for my refund from old mutual. When I call them its transfer after transfers and no one is assisting me. I need my money old mutual

0
Replies (6)
Old Mutual
Old Mutual's reply07 Nov 2025, 09:54
Official
Good day Thando, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
TK
Thando K's update07 Nov 2025, 11:41
Reviewer Update
Am i going to get my money or not. No one is calling me been waiting
Old Mutual
Old Mutual's reply07 Nov 2025, 11:57
Official
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
TK
Thando K's update07 Nov 2025, 13:43
Reviewer Update
Guys you are so quite about my money.
TK
Thando K's update07 Nov 2025, 13:45
Reviewer Update
Thank you i have just received my money.
Old Mutual
Old Mutual's reply07 Nov 2025, 14:25
Official
Thank you for letting us know and for your patience whilst we worked on resolving this.

Regards
Old Mutual Complaints Management