1 reviews | Active since Mar 2018
OLD MUTUAL IS A ****
I thought it was over when I finally put in my claim on the 12/02/2025, it has actually become more of a joke I received an email yesterday the 18/02/2025 advising my claim was paid out I was expecting about R800, did I not get a shocker when the money showed in my bank account R236.47 I do not know what I am expected to do with this money how did it work out to that amount when the balance was R1700 or is this a way to keep charging unnecessary and ridiculous amounts when I was called about my complaint this was not advised yes I was told I would claim a part of it and it showed the amount expected. Now all I want is the money not anything else I am tired of the apologies can I just have my money. At this point I do not want or need that superfund investment anymore I want to claim it all. I WOULD NEVER RECOMMAND YOU TO ANYBODY AND UNTIL I AM HEARD I AM GONG TO ALL PLATFORMS AGAIN
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
