MB
Muffin B
1 reviews | Active since Jul 2025
23 Jul 2025, 19:59
Old mutual is a ****
You do quotation and give them your details… the next thing you see deduction from the account without you agreeing and when you ask for your refund they tell you about investigation for as long as they decide then send this message: Old Mutual. Mr ****in Baloyi. Thank you for providing the information to complete your request on null. Kindly note there is no refund due for the mentioned policy.. Tel ***. Ref CEA***. FSP&Ins. T&Cs
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
24 Jul 2025, 06:29Good day ****in B, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Jul 2025, 06:29
Official
Good day ****in B, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
MB
Muffin B's updateReviewer Update
24 Jul 2025, 19:03If you not bringing my money then…. It’s going down… have all the times and platforms… its a little money but disrespect will cost you more
MB
Muffin B's update24 Jul 2025, 19:03
Reviewer Update
If you not bringing my money then…. It’s going down… have all the times and platforms… its a little money but disrespect will cost you more
Old Mutual's replyOfficial
24 Jul 2025, 19:26We fully understand your frustration. The team will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Jul 2025, 19:26
Official
We fully understand your frustration. The team will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management