Old Mutual Investments the Fund Manager from Hell

Dear All. I am now struggling for more than 3 months to do a section 14 transfer of my retirement investments from Old Mutual to another Fund Manager. They frustrate the process by keep on asking for the same documents over and over. I am now reporting the matter to the Financial Intermediary Ombudsman as well. Please stay away from this company. Their investment returns are pathetic and taking huge fees. I suffered a serious loss on my investment over the last 10 years. Definitely the wrong Fund Manager to invest your hard earned retirement funds with.