TM
TSHEPISO M

1 reviews | Active since May 2025

27 May 2025, 12:41

Old Mutual investment money disappears.

Wow this company called Old Mutual is really having a nice time with our money. I cancelled an investment that was less than R7 000 and made a claim. I was told that i would receive my money within 21 days, however that did not happen and it seems like i will never receive it just like another investment that i once cancelled 2 years ago which i did not receive my money even after being told i will receive it, and at their branches they can't even tell me what happened to my money. I feel like i have been ****med and history is repeating it self.

0
Replies (1)
Old Mutual
Old Mutual's reply27 May 2025, 12:51
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management