NB
Nishen B
1 reviews | Active since Dec 2021
30 Dec 2025, 12:52
Old mutual insurance
Poor service really I made a payment for policies before it lapsed and I called in so the payment could be allocated to the account and they told ke it takes 5 days and yesterday I received a message saying that my policy is no longer active really poor service
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Old Mutual's replyOfficial
30 Dec 2025, 13:10Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2025, 13:10
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management