GS
Gerhard S
1 reviews | Active since Aug 2020
02 Apr 2026, 18:01
Old Mutual ignorance
I have a horrible experience with Old Mutual while trying to change my bank account since 27 January. All other companies, but Old Mutual have responded a month ago and Mutual still on 2 April did not. Trying to contact their office in Mosselbay or Mutual on phone were unsuccessful. Regards J G Stander
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Old Mutual's replyOfficial
02 Apr 2026, 18:16Good day Gerhard,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply02 Apr 2026, 18:16
Official
Good day Gerhard,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management