Old Mutual Head office ***********

Old mutual staff very ***********. I went to the Centurion branch to cancel my policy in June. We are approaching September now and still my policy is not cancelled. I filled in some forms at centurion branch and they sent the documents to head office. I keep receiving mwssagws that i have docs missing. Yet i have been to the branch 4 times now and they keep telling me that th3y have also sent the docs several times to Head office. Now they have taken 3 months subscriptions even after requesting for cancellation. I wont even start on how they were taking R460 every month for years and they take over R5000 for cancellation fees. Im appealing to Consumer Protection Juridiscation to please look into this matter !!! The run around is too much