NP
Nwabisa P
1 reviews | Active since Dec 2018
26 Dec 2024, 12:06
Old Mutual Have no Respect for Clients!!!Time Waster!!!
For me Old Mutual is a ****
I waited to receive my money from Old Mutual and according to them My Bank reversed the Money Back to them and they never bother to inform me,Up until I did a follow up myself after some months š¤š¤š¤..And the second money that was supposed to be deposited in my Account ,I was also informed that also reversed back to themā¦Why they didnāt inform me,Because if I did not do the follow up I will be still waiting like a Stupidā¦Old Mutual You are a Disappointment KLAAš”š”š”ā¦And I am waitingā¦
Helpful (0)
Replies (58)0
Replies (58)
Old Mutual's replyOfficial
26 Dec 2024, 12:11Good day Nwabisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Dec 2024, 12:11
Official
Good day Nwabisa,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
28 Dec 2024, 10:11Hi Nwabisa
We acknowledge receipt of your submitted review and note your concerns regarding the Two Pot Withdrawal process.
We are committed to investigating this matter thoroughly and will make direct contact with you via e-mail.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your submitted review and note your concerns regarding the Two Pot Withdrawal process.
We are committed to investigating this matter thoroughly and will make direct contact with you via e-mail.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Dec 2024, 10:11
Official
Hi Nwabisa
We acknowledge receipt of your submitted review and note your concerns regarding the Two Pot Withdrawal process.
We are committed to investigating this matter thoroughly and will make direct contact with you via e-mail.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your submitted review and note your concerns regarding the Two Pot Withdrawal process.
We are committed to investigating this matter thoroughly and will make direct contact with you via e-mail.
Kind regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
28 Dec 2024, 10:33I have 2 Policy payout by Old Mutual including that 2pot.You investigate something that is so obvious because the money was reversing back so I change the bank that you completeness about even though the was nothing wrong with my Bank now against you dragging your Feetā¦This is bull**** now.
NP
Nwabisa P's update28 Dec 2024, 10:33
Reviewer Update
I have 2 Policy payout by Old Mutual including that 2pot.You investigate something that is so obvious because the money was reversing back so I change the bank that you completeness about even though the was nothing wrong with my Bank now against you dragging your Feetā¦This is bull**** now.
NP
Nwabisa P's updateReviewer Update
28 Dec 2024, 10:35Bank you complain about
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Nwabisa P's update28 Dec 2024, 10:35
Reviewer Update
Bank you complain about
Old Mutual's replyOfficial
28 Dec 2024, 11:27We note your messages and our complaints assessor will be in touch during working hours to provide you with feedback.
Old Mutual's reply28 Dec 2024, 11:27
Official
We note your messages and our complaints assessor will be in touch during working hours to provide you with feedback.
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 06:09Feedback that I myself must do follow up to get it.You give no feedback to your client.
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Nwabisa P's update30 Dec 2024, 06:09
Reviewer Update
Feedback that I myself must do follow up to get it.You give no feedback to your client.
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 06:10Feedback that I myself must do follow up to get it.You give no feedback to your client.
NP
Nwabisa P's update30 Dec 2024, 06:10
Reviewer Update
Feedback that I myself must do follow up to get it.You give no feedback to your client.
Old Mutual's replyOfficial
30 Dec 2024, 08:06Hello Nwabisa P, we have reached out to our complaint assessor, she will be providing you with an update soon.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2024, 08:06
Official
Hello Nwabisa P, we have reached out to our complaint assessor, she will be providing you with an update soon.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
30 Dec 2024, 08:07Hello Nwabisa P, we have reached out to our complaint assessor, she will be providing you with an update soon.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2024, 08:07
Official
Hello Nwabisa P, we have reached out to our complaint assessor, she will be providing you with an update soon.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 10:02Soon means nothing
Coz the only thing you need to do is to usr
Coz the only thing you need to do is to usr
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Nwabisa P's update30 Dec 2024, 10:02
Reviewer Update
Soon means nothing
Coz the only thing you need to do is to usr
Coz the only thing you need to do is to usr
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 10:03Soon means nothing
Coz the only thing you need to do is to use the Bank that I gave qaa
Coz the only thing you need to do is to use the Bank that I gave qaa
NP
Nwabisa P's update30 Dec 2024, 10:03
Reviewer Update
Soon means nothing
Coz the only thing you need to do is to use the Bank that I gave qaa
Coz the only thing you need to do is to use the Bank that I gave qaa
Old Mutual's replyOfficial
30 Dec 2024, 10:08We understand the delay is frustrating. Please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2024, 10:08
Official
We understand the delay is frustrating. Please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 10:32You guys you taking me for a Sheet I did email Bank Statement and walk to Old Mutual to submit Bank statement again..And now you want me to submit another Statementā¦Send the money to My Nedbank or My Capitec and I believe you have both Bank statementā¦If not Just Cancel My Policies and Send Me my Money because now you taking me for a Fool..
NP
Nwabisa P's update30 Dec 2024, 10:32
Reviewer Update
You guys you taking me for a Sheet I did email Bank Statement and walk to Old Mutual to submit Bank statement again..And now you want me to submit another Statementā¦Send the money to My Nedbank or My Capitec and I believe you have both Bank statementā¦If not Just Cancel My Policies and Send Me my Money because now you taking me for a Fool..
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 10:33My Nedbank was never Have any Problems in the beginningā¦Use the information that is infront of you because now you want to Create unnecessary delays.
NP
Nwabisa P's update30 Dec 2024, 10:33
Reviewer Update
My Nedbank was never Have any Problems in the beginningā¦Use the information that is infront of you because now you want to Create unnecessary delays.
Old Mutual's replyOfficial
30 Dec 2024, 11:01Thank you for your patience during this process. Did you receive any reference number when you submitted the documents so our team can trace them?
Old Mutual's reply30 Dec 2024, 11:01
Official
Thank you for your patience during this process. Did you receive any reference number when you submitted the documents so our team can trace them?
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 11:16What Documents Because you have all my Documents..Iām getting tired of this nonsense.
NP
Nwabisa P's update30 Dec 2024, 11:16
Reviewer Update
What Documents Because you have all my Documents..Iām getting tired of this nonsense.
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 11:18If your Feedback was fast as your Reply here I would clap for you.
NP
Nwabisa P's update30 Dec 2024, 11:18
Reviewer Update
If your Feedback was fast as your Reply here I would clap for you.
Old Mutual's replyOfficial
30 Dec 2024, 11:32Good day Nwabisa P, we do note that our complaint assessor has reached out to you and will assist in resolving the complaint for you.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Dec 2024, 11:32
Official
Good day Nwabisa P, we do note that our complaint assessor has reached out to you and will assist in resolving the complaint for you.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 11:35M***m If your Feedback was Quick like here Xem I tel you..As fat as you are try do that to your clientsā¦
NP
Nwabisa P's update30 Dec 2024, 11:35
Reviewer Update
M***m If your Feedback was Quick like here Xem I tel you..As fat as you are try do that to your clientsā¦
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 11:58As Fast as you are I mean
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Nwabisa P's update30 Dec 2024, 11:58
Reviewer Update
As Fast as you are I mean
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 13:33And then you wanted my Bank Statement for coz no Feedback no nothing.I must call for feedback as usual
NP
Nwabisa P's update30 Dec 2024, 13:33
Reviewer Update
And then you wanted my Bank Statement for coz no Feedback no nothing.I must call for feedback as usual
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 13:59Bcoz you have been making noise..Now suddenly quiet.
NP
Nwabisa P's update30 Dec 2024, 13:59
Reviewer Update
Bcoz you have been making noise..Now suddenly quiet.
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Nwabisa P's updateReviewer Update
30 Dec 2024, 15:23I need Feedback because you been making noice..Feedback
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Nwabisa P's update30 Dec 2024, 15:23
Reviewer Update
I need Feedback because you been making noice..Feedback
Old Mutual's replyOfficial
30 Dec 2024, 15:50Hi Nwabisa,
We understand the delay is frustrating and we thank you for your patience. Please know that your withdrawal is being handled, and weāre committed to making sure you receive your funds as soon as possible. Thank you for bearing with us during this time.
We understand the delay is frustrating and we thank you for your patience. Please know that your withdrawal is being handled, and weāre committed to making sure you receive your funds as soon as possible. Thank you for bearing with us during this time.
Old Mutual's reply30 Dec 2024, 15:50
Official
Hi Nwabisa,
We understand the delay is frustrating and we thank you for your patience. Please know that your withdrawal is being handled, and weāre committed to making sure you receive your funds as soon as possible. Thank you for bearing with us during this time.
We understand the delay is frustrating and we thank you for your patience. Please know that your withdrawal is being handled, and weāre committed to making sure you receive your funds as soon as possible. Thank you for bearing with us during this time.
NP
Nwabisa P's updateReviewer Update
30 Dec 2024, 16:01Why Donāt You guys just give me my money and cancel My Policy..Because you can not be working in both 2 Policy that were suppose to deposit the money that you claimed it bounced back to Old Mutual both Policies are delaying this is nonsense.
NP
Nwabisa P's update30 Dec 2024, 16:01
Reviewer Update
Why Donāt You guys just give me my money and cancel My Policy..Because you can not be working in both 2 Policy that were suppose to deposit the money that you claimed it bounced back to Old Mutual both Policies are delaying this is nonsense.
NP
Nwabisa P's updateReviewer Update
31 Dec 2024, 08:50So Old Mutual bad Publicity itās their thing Because I just call now and the only see My email to *** only today that my Banking Details will be Updated for my other Policyā¦As for 2pot I donāt know as they Dragging Feetās as if I want their moneyā¦
NP
Nwabisa P's update31 Dec 2024, 08:50
Reviewer Update
So Old Mutual bad Publicity itās their thing Because I just call now and the only see My email to *** only today that my Banking Details will be Updated for my other Policyā¦As for 2pot I donāt know as they Dragging Feetās as if I want their moneyā¦
NP
Nwabisa P's updateReviewer Update
31 Dec 2024, 08:51I need Feedback from my 2pot from OCTOBER..
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Nwabisa P's update31 Dec 2024, 08:51
Reviewer Update
I need Feedback from my 2pot from OCTOBER..
Old Mutual's replyOfficial
31 Dec 2024, 09:05Dear Nwabisa,
We note your concern and understand the delay is frustrating, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your concern and understand the delay is frustrating, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply31 Dec 2024, 09:05
Official
Dear Nwabisa,
We note your concern and understand the delay is frustrating, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your concern and understand the delay is frustrating, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
31 Dec 2024, 09:17If it was attended to my Bank details wouldnāt be only seen today because I callled.No maan this is nonsense.It shows that the only thing that matters to you is to Take our money,and donāt give it back.As fast as you can to deduct it should be the same when we claim.
NP
Nwabisa P's update31 Dec 2024, 09:17
Reviewer Update
If it was attended to my Bank details wouldnāt be only seen today because I callled.No maan this is nonsense.It shows that the only thing that matters to you is to Take our money,and donāt give it back.As fast as you can to deduct it should be the same when we claim.
NP
Nwabisa P's updateReviewer Update
02 Jan 2025, 08:51Since From Last year Waiting for my Money
I have 2 Policies that were supposed to deposit my money.And the 3rd one added my money was deducted and I sent Bank details so many times.
I have 2 Policies that were supposed to deposit my money.And the 3rd one added my money was deducted and I sent Bank details so many times.
NP
Nwabisa P's update02 Jan 2025, 08:51
Reviewer Update
Since From Last year Waiting for my Money
I have 2 Policies that were supposed to deposit my money.And the 3rd one added my money was deducted and I sent Bank details so many times.
I have 2 Policies that were supposed to deposit my money.And the 3rd one added my money was deducted and I sent Bank details so many times.
NP
Nwabisa P's updateReviewer Update
03 Jan 2025, 12:43If the Service is Very Poor towards the Policy holders how is it going to be to Beneficiaries..šššš
š½āļøš
š½āļøš
š½āļøš
š½āļø
NP
Nwabisa P's update03 Jan 2025, 12:43
Reviewer Update
If the Service is Very Poor towards the Policy holders how is it going to be to Beneficiaries..šššš
š½āļøš
š½āļøš
š½āļøš
š½āļø
Old Mutual's replyOfficial
03 Jan 2025, 13:18Hi Nwabisa
Your application has been finalised. We apologise for any frustration and inconvenience you may have experienced.
Regards
Old Mutual Complaints Management
Your application has been finalised. We apologise for any frustration and inconvenience you may have experienced.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Jan 2025, 13:18
Official
Hi Nwabisa
Your application has been finalised. We apologise for any frustration and inconvenience you may have experienced.
Regards
Old Mutual Complaints Management
Your application has been finalised. We apologise for any frustration and inconvenience you may have experienced.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
03 Jan 2025, 14:08Please respond to the email you were sent and the team will assist in facilitating your cancellation request.
Old Mutual's reply03 Jan 2025, 14:08
Official
Please respond to the email you were sent and the team will assist in facilitating your cancellation request.
NP
Nwabisa P's updateReviewer Update
03 Jan 2025, 14:21No donāt bother I donāt need Your Team
I will do this on my way not your way..
I will do this on my way not your way..
NP
Nwabisa P's update03 Jan 2025, 14:21
Reviewer Update
No donāt bother I donāt need Your Team
I will do this on my way not your way..
I will do this on my way not your way..
NP
Nwabisa P's updateReviewer Update
06 Jan 2025, 10:41Nothing was done..So stop replying with lies here.
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Nwabisa P's update06 Jan 2025, 10:41
Reviewer Update
Nothing was done..So stop replying with lies here.
Old Mutual's replyOfficial
06 Jan 2025, 14:22We are very sorry to hear this. We can assure you that we are following up regarding this.
Old Mutual's reply06 Jan 2025, 14:22
Official
We are very sorry to hear this. We can assure you that we are following up regarding this.
Old Mutual's replyOfficial
06 Jan 2025, 14:27We sincerely apologise for the delay. We can assure you that we are following up on this.
Old Mutual's reply06 Jan 2025, 14:27
Official
We sincerely apologise for the delay. We can assure you that we are following up on this.
NP
Nwabisa P's updateReviewer Update
06 Jan 2025, 14:41This Policy (69379F00266_ _ _ _)I called and they are clueless about they said I must go to Nedbank.And do what because according to Old Mutual my Netbank is not working for them that is why the Money bounced back to them..But even so I Changed the Bank still they donāt know š¤š¤š¤
NP
Nwabisa P's update06 Jan 2025, 14:41
Reviewer Update
This Policy (69379F00266_ _ _ _)I called and they are clueless about they said I must go to Nedbank.And do what because according to Old Mutual my Netbank is not working for them that is why the Money bounced back to them..But even so I Changed the Bank still they donāt know š¤š¤š¤
NP
Nwabisa P's updateReviewer Update
06 Jan 2025, 14:42For the same Policy 2 Payments Iām waiting for
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Nwabisa P's update06 Jan 2025, 14:42
Reviewer Update
For the same Policy 2 Payments Iām waiting for
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Nwabisa P's updateReviewer Update
06 Jan 2025, 14:43All the Old Mutual Departments are the same moos..
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Nwabisa P's update06 Jan 2025, 14:43
Reviewer Update
All the Old Mutual Departments are the same moos..
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 06:35Yesterday I did not get any feedback to both my Policies..As for 2pot Old Mutual said Friday money will be Authorised Monday,Monday I didnāt get any feedback.And the second Policy nothing is Happening 2 Months money that was supposed to be paid in my Bank was never paid itās going to 3rd mnth now..
NP
Nwabisa P's update07 Jan 2025, 06:35
Reviewer Update
Yesterday I did not get any feedback to both my Policies..As for 2pot Old Mutual said Friday money will be Authorised Monday,Monday I didnāt get any feedback.And the second Policy nothing is Happening 2 Months money that was supposed to be paid in my Bank was never paid itās going to 3rd mnth now..
Old Mutual's replyOfficial
07 Jan 2025, 08:35Hi Nwabisa, we do apologise for the delay. We assure you that we are working on resolving and finalising your withdrawal. The team will be reaching out to you to assist you directly.
Old Mutual's reply07 Jan 2025, 08:35
Official
Hi Nwabisa, we do apologise for the delay. We assure you that we are working on resolving and finalising your withdrawal. The team will be reaching out to you to assist you directly.
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 09:06Yesterday the my money was supposed to be Authorised and what happened to that and the second policy what is happening..I have been receiving excuses after excuses m.I want my Money now Iām feed up of excuses everyday..
NP
Nwabisa P's update07 Jan 2025, 09:06
Reviewer Update
Yesterday the my money was supposed to be Authorised and what happened to that and the second policy what is happening..I have been receiving excuses after excuses m.I want my Money now Iām feed up of excuses everyday..
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 11:15Feedback for 2Pot money was Authorised Tuesday meaning today,Monday was just to get me off Old Mutual Back š¤·š¾āļøš¤·š¾āļøš¤·š¾āļøā¦
So for the Second Policy What is Going on since it was also Bouncing back to Old Mutual..Because I believe it will be send to the same Bank Account was used for 2pot?
So for the Second Policy What is Going on since it was also Bouncing back to Old Mutual..Because I believe it will be send to the same Bank Account was used for 2pot?
NP
Nwabisa P's update07 Jan 2025, 11:15
Reviewer Update
Feedback for 2Pot money was Authorised Tuesday meaning today,Monday was just to get me off Old Mutual Back š¤·š¾āļøš¤·š¾āļøš¤·š¾āļøā¦
So for the Second Policy What is Going on since it was also Bouncing back to Old Mutual..Because I believe it will be send to the same Bank Account was used for 2pot?
So for the Second Policy What is Going on since it was also Bouncing back to Old Mutual..Because I believe it will be send to the same Bank Account was used for 2pot?
Old Mutual's replyOfficial
07 Jan 2025, 11:34Hi Nwabisa
One of our consultants will be reaching out to you soon to assist you.
Regards
Old Mutual Complaints Management
One of our consultants will be reaching out to you soon to assist you.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Jan 2025, 11:34
Official
Hi Nwabisa
One of our consultants will be reaching out to you soon to assist you.
Regards
Old Mutual Complaints Management
One of our consultants will be reaching out to you soon to assist you.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
07 Jan 2025, 12:36Hello Nwabisa P, we have been advised that one of our representatives has reached out to you.
Old Mutual's reply07 Jan 2025, 12:36
Official
Hello Nwabisa P, we have been advised that one of our representatives has reached out to you.
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 12:55No one reached out for me and Iām still waiting as usual..Because to get someone to reach out I have to write here..
NP
Nwabisa P's update07 Jan 2025, 12:55
Reviewer Update
No one reached out for me and Iām still waiting as usual..Because to get someone to reach out I have to write here..
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 16:52Feedback I received is for the 2pot only the second Policy nix
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Nwabisa P's update07 Jan 2025, 16:52
Reviewer Update
Feedback I received is for the 2pot only the second Policy nix
Old Mutual's replyOfficial
07 Jan 2025, 17:15The team will be in touch regarding the second policy shortly.
Old Mutual's reply07 Jan 2025, 17:15
Official
The team will be in touch regarding the second policy shortly.
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 18:36The second Policy was supposed to send 2 outstanding payments not 1 because I received 1 Payment.
NP
Nwabisa P's update07 Jan 2025, 18:36
Reviewer Update
The second Policy was supposed to send 2 outstanding payments not 1 because I received 1 Payment.
NP
Nwabisa P's updateReviewer Update
07 Jan 2025, 18:37That is November and December payments should be Payed.
NP
Nwabisa P's update07 Jan 2025, 18:37
Reviewer Update
That is November and December payments should be Payed.
Old Mutual's replyOfficial
07 Jan 2025, 19:51Our team will be in touch to advise when the next payment will be.
Old Mutual's reply07 Jan 2025, 19:51
Official
Our team will be in touch to advise when the next payment will be.
NP
Nwabisa P's updateReviewer Update
09 Jan 2025, 05:44For the Second Policy it was supposed to be 2 Payments..I was supposed to be 2xR557 Nober and December..
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Nwabisa P's update09 Jan 2025, 05:44
Reviewer Update
For the Second Policy it was supposed to be 2 Payments..I was supposed to be 2xR557 Nober and December..
Old Mutual's replyOfficial
09 Jan 2025, 07:50Hi Nwabisa, we are very sorry for the delay. We can assure you that we are following up regarding this.
Old Mutual's reply09 Jan 2025, 07:50
Official
Hi Nwabisa, we are very sorry for the delay. We can assure you that we are following up regarding this.
NP
Nwabisa P's updateReviewer Update
12 Jan 2025, 18:14I have not received my December R557 payment even now.
NP
Nwabisa P's update12 Jan 2025, 18:14
Reviewer Update
I have not received my December R557 payment even now.
Old Mutual's replyOfficial
13 Jan 2025, 06:57Hello Nwabisa P, thank you for reaching out to us, we have followed up with our team, and they will be in touch.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply13 Jan 2025, 06:57
Official
Hello Nwabisa P, thank you for reaching out to us, we have followed up with our team, and they will be in touch.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
NP
Nwabisa P's updateReviewer Update
13 Jan 2025, 13:52I do not know what to do or say because I did sent email reply from the follow up of last week..I did receive my 2pot money was deposited to that Nedbank account you said it was not working and for the second policy I received 1 R557 for November.I did not receive any money for December and I Assume for the next coming month it wil be Struggle as well..
NP
Nwabisa P's update13 Jan 2025, 13:52
Reviewer Update
I do not know what to do or say because I did sent email reply from the follow up of last week..I did receive my 2pot money was deposited to that Nedbank account you said it was not working and for the second policy I received 1 R557 for November.I did not receive any money for December and I Assume for the next coming month it wil be Struggle as well..
Old Mutual's replyOfficial
13 Jan 2025, 14:49Hello Nwabisa P, we have requested the refund, and we will reachout to you, to advise when the refund has been processed.
Old Mutual's reply13 Jan 2025, 14:49
Official
Hello Nwabisa P, we have requested the refund, and we will reachout to you, to advise when the refund has been processed.