Old Mutual Hasn't paid Out My Money

<p>i app**** to disinvest some money from my oldmutual investment three weeks ago. When there was an issue with my surname they didn't notify with my email address, they smsed me. My cell phone was broken at the time, I called the head office and I was notified of the problem with my surname. I emailed the proof of name change and I was told to wait seven days before my money was released. I called them today bcause it is over seven days and I still do not have money and I was told my application to disinvest was rejected with no clear reason. </p> <p> </p> <p>I needed that money to pay for rent becasue I experienced unexpected financial problems. I am now in debt and threatened to be backlisted becasue my money from old mutual has still not reached me.</p>