1 reviews | Active since Dec 2022
Old Mutual Happy Anniversary !!
It all started in 2013 when I was first contacted by Old Mutual asking if they could speak with a Mr Petros Mokoena, I told them they have the wrong number unfortunately and thought that was it.
They kept on calling until around mid 2014 and I got sick of telling them they have the wrong number so I contacted Old Mutual via phone and asked them if they could remove my number from their database, they assured me they will and that was it.
To keep it short, they obviously didn't and I contacted them via email, whatsapp and phone again, each time they apologised and told me they will remove my number.
It's 2023 and this morning I was contacted by Old Mutual - regarding Mr Petros Mokoena, so happy 10 year anniversary Old Mutual.
Think about it, if their admin is THIS bad, why would you trust them with an investment or insurance ??
We received your review of the 01 June 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review of the 01 June 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
