BN
Bianca N
1 reviews | Active since Sept 2023
05 Jun 2025, 15:28
Old Mutual Greenlight terrible client services!!
Complaint towards Old Mutual on behalf of a client.
I have received the most horrific service, or rather lack thereof from Old Mutual. I am going to lose my cover that I have had for the last 15 years due to their incompetence. They are not debitting my account and they won't give bank details for me to make a manual payment. I hope that someone sees this post and can assist.
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Old Mutual's replyOfficial
05 Jun 2025, 15:47Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Jun 2025, 15:47
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management