mD
mthandeni D

1 reviews | Active since Mar 2013

24 Feb 2015, 10:20

Old Mutual-Greenlight refusing 2 pay my gym rebate

Old Mutual - Greenlight division has a lifestyle program where they have to pay half the total of your Virgin Active gym fees every 6 months.<br> On my case the 6 months run from June to end November. For the past 2 years I've been claiming my rebate in January of the following year. And they have been paying me<br> This year (2015) they are telling me that i've claimed LATE and they will NOT PAY!!<br> <br> Like Zuma, PAY BACK THE MONEY please!!

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Replies (1)
Old Mutual
Old Mutual's reply24 Feb 2015, 11:51
Official
Hello mthanded,

Thank you for bringing this to our attention.

I am addressing this with Greenlight Care 4 U programme, who will be in contact with you shortly to resolve.

Kind regards

Nicolette du Toit
Complaints Assessor