NM
Nomakhwezi M

1 reviews | Active since Apr 2015

30 Apr 2015, 15:03

Old Mutual Greenlight

To whom it may concern:<br> I am very dissapointed by Old Mutual Greenlight Consultant. 2 years ago I took a life cover with Old Mutual where I covered myself ,my mother and my son. A year later a Greenlight Consultant - Travis Bloem marketed another Greenlight cover . I took that one .Due to the waiting period for my mother and my son to be covered I had to wait for the 6 months waiting period. have to pay close to R2000 to Greenlight every month for over a year. Here is the summary Old Mutual- ***5-R116.00,Old Mutual- ***3- R536,Old Mutual-***0- R469,Old Mutual-***0- R680 total: R1801. I couldn't afford the huge amount and the 6 months waiting period was over I asked for the first Greenlight consultants policies to be removed. Unfortunately my mother passed away on the 13/04/15 when I called the consultant they told me that my mother and my son are not covered.<br> <br> I am so dissapointed by Old Mutual Greenlight because already I have lost my mother and they are refusing to pay for the funeral expenses. Why does the same company send the consultant to market the same product look at the confusion they have caused to me and my family!!!!

0
Replies (1)
Old Mutual
Old Mutual's reply30 Apr 2015, 15:19
Official
Hello mkhwezi@,

I am sorry to hear about your service experience. We will contact you to resolve this matter.
Kind regards
Coleen Aanhuizen