Old Mutual Green light policy

Dear reader. Please be very careful before you invest with old mutual. Ive had a greenlight policy with them for 18 years. With my recent retirement I went to find out about my green light policy to my regret not one employee of old mutual at 3 different branches could assist me with the proper information of my policy status. Due to my unemployment I am at a loss as the green light policy fees are still being deducted from my account every month. I am disappointed in the fact that not one of their employees could assist me with my situation. My family is currently in a financial predicament due to the monthly fees still being deducted.