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Caroline H

1 reviews | Active since Sept 2016

26 Feb 2025, 13:21

Old Mutual going to the dogs or the african way whatever is worse

Nothing works at old mutual. their WhatsApp chat is ****. their app is ****. their website refers you to the app which is not working. they tell you it takes 5 days for a withdrawal it might take a month and they do not communicate ohhh their emails do not receive attachments. Its going to the dogs really sad for such a big reputable company.

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Replies (1)
Old Mutual
Old Mutual's reply26 Feb 2025, 13:30
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management