jC
jerome C

1 reviews | Active since Jul 2014

01 Jul 2015, 17:59

Old Mutual goes against Ombudsman ruling

I am Jerome Calvert and I informed this website a year ago that Old Mutual will sell you a Disability Insurance Policy knowing that they will never honour the contract. A was a Paramedic and I have been occupationally disabled. Old Mutual refused to honour the contract and then I followed the process. <br> <br> I took my case to the Long Term Insurance Ombudsman and after many months of deliberating a ruling was made in my favour. <br> <br> Old Mutual is now challenging the Ombudsman ruling.<br> <br> Everyone who wants to take out Disability Insurance, please think twice before trusting Old Mutual. They will lie to you in order to get your money and never uphold a contract. <br> <br>

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Replies (1)
Old Mutual
Old Mutual's reply02 Jul 2015, 08:50
Official
Hello Jerome Calvert,

This matter is being dealt with by the Ombudsman for Long-term Insurance and they will in direct contact with you. Our Arbitrator is in contact with their office.

Regards

Carol Olckers
Complaints Assessor