RP
Reuel P
1 reviews | Active since Feb 2026
05 Feb 2026, 11:01
Old mutual get your act right
Email system us useless you have to submit the same information multiple times and they reply with a standard reply with new reference numbers. The call center staff are worse . They keep putting call on mute then sending the callççx̌to the review system without resolving the issue
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Old Mutual's replyOfficial
05 Feb 2026, 11:09Good day Reuel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Feb 2026, 11:09
Official
Good day Reuel,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management