SN
Siphelele N
1 reviews | Active since Jul 2022
02 Jul 2022, 11:56
Old mutual funeral claim
I have made a funeral policy claim on the 29 June 2022, I recieved a claim reference number submitted everything requested. Yesterday 01 July 2022 I visited the branch I was told they don't see why the claim is not payed . The funeral is today I could not attend it even. Wow I am realy shocked about this experience.
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Old Mutual's replyOfficial
02 Jul 2022, 12:31Dear Siphelele
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply02 Jul 2022, 12:31
Official
Dear Siphelele
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management