Old Mutual ********** long process investigation

Hallo Peter team, Please assist, In 2019, money was deducted from my salary debited to old mutual. I visited old mutual branch in Balfour Park with my complaint in 2020 in August. The beneficiaries were **** using my surname the residential adress was ****. My name and surname, id and work adress were used in that *****elent policy, in which I gave them the rightful names of beneficiaries. In 2021 April, I visited the Old Mutual branch in Menlyn, the *****ent information was still unchanged. When I enquired why is these ********** account still in existence, I was informed that, I havent palced a complaint in Balfour park. I was only in Balfour Park Old mutual for other reasons they didnt explain. I had to again re submit the rightful names of my beneficiaries. My mom passed away in June 2021, I was told they cannot cash in as i only registered her name in April 2021. I have been calling and sending e mails to be re imbursed of the money thats been deducted from my salary since 2019. I am always send this message one message everytime I call for updateOld Mutual: "Dear MISS HAZEL MSIZA Old Mutual Forensics department confirmed that your request is still under investigation. We will advise as soon as we have feedback. . Tel ***/Email ***. Ref CEB***, Pls don't reply. FSP&Ins. T&Cs. " All I want is to be re embursed, my money that was ********ly deducted. They will continue with their long process of investigation that is taking forever. I have responsibilities that need to be paid, I had to bury my mom out of my own pocket. Whilst their investigations are taking forever. Thanking you in advance.