TM
Thikho M
1 reviews | Active since Jun 2018
28 Mar 2019, 19:18
Old mutual **********
Old mutual ****** me I used my data and my time to answer their reward questions after wasting my data and time they tell me in order to redeem points I have to send proof o resident which cost R30 you spent a lot of money to get those rewards and the are also doing false advertising they said you can buy vodacom,mtn and Telkom airtime but when you ask them they say we still fixing it,why do you put something that you still fixing
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Replies (2)
Old Mutual's replyOfficial
29 Mar 2019, 13:50Dear Thikho
We received your review of 29 March 2019.
We are sorry to hear about your service experience.
We are referring the matter to our Rewards Complaints team. They will investigate this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 29 March 2019.
We are sorry to hear about your service experience.
We are referring the matter to our Rewards Complaints team. They will investigate this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply29 Mar 2019, 13:50
Official
Dear Thikho
We received your review of 29 March 2019.
We are sorry to hear about your service experience.
We are referring the matter to our Rewards Complaints team. They will investigate this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 29 March 2019.
We are sorry to hear about your service experience.
We are referring the matter to our Rewards Complaints team. They will investigate this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
TM
Thikho M's updateReviewer Update
30 Mar 2019, 15:21I am still waiting
TM
Thikho M's update30 Mar 2019, 15:21
Reviewer Update
I am still waiting