OLD MUTUAL **********!!!

Item: Old Mutual
Rating: 1
Author: Nolusindiso B

Received an e-mail from Old mutual on Thursday 5/04/2018 ********** to pay R521.52,which was paid on Friday 6/04/2018.This morning I received two smses again stating a different amount that I am supposed to pay.Sms received at 9.12am says I should pay R1303.80 and sms received at 9.17am says I should pay R1043.04.I am super ANNOYED AND IRRITATED BY THIS COMPANY.I personally feel they **** people and should be reported and closed down!!!!

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

11 Apr 2018, 12:25

Dear Nolusindiso

I am sorry to hear of your experience and will be in contact with you to resolve.

Kind regards

Belinda Hunt

Complaints Management

Old Mutual's reply11 Apr 2018, 12:25

Official

Dear Nolusindiso

I am sorry to hear of your experience and will be in contact with you to resolve.

Kind regards

Belinda Hunt

Complaints Management

Nolusindiso B's updateReviewer Update

12 Apr 2018, 12:38

Received a confirmation e-mail yesterday(11/04) from Ruby Chetty saying policy has been reinstated and all amounts up to date.This morning I received an e-mail from Cordelia Bixa saying I owe one month's premium!!!!!!!!!What now????

Nolusindiso B's update12 Apr 2018, 12:38

Reviewer Update