TM
Thabile M
1 reviews | Active since Jun 2022
17 Sept 2022, 19:27
Old mutual ***** case
I am so disappointed with old mutual insurance I went to open a ***** case in July 01 and the sma they sent me to reply said I will be helped in 10 working days but even today their *****ary policy is still deducting on my payslip the case number CEB*** I don't even know the person who was said to be a consultant I took a policy from
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
17 Sept 2022, 19:46Good day Thabile
We received your review of 17 September 2022.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback .
Thank you for bringing this to our attention.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 17 September 2022.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback .
Thank you for bringing this to our attention.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply17 Sept 2022, 19:46
Official
Good day Thabile
We received your review of 17 September 2022.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback .
Thank you for bringing this to our attention.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
We received your review of 17 September 2022.
We apologise for your service experience. We will investigate this matter and contact you to provide feedback .
Thank you for bringing this to our attention.
Kind regards
Thabiet Mintin
Old Mutual Customer Complaints
Best regards,
TM
Thabile M's updateReviewer Update
17 Sept 2022, 22:19According to the sms and the consultant I spoke to over the phone I was promised that you will attend to it and I understand it's going to the 5th month now paying for the policy I never app**** for this is really unappreciated and annoying too
TM
Thabile M's update17 Sept 2022, 22:19
Reviewer Update
According to the sms and the consultant I spoke to over the phone I was promised that you will attend to it and I understand it's going to the 5th month now paying for the policy I never app**** for this is really unappreciated and annoying too
Old Mutual's replyOfficial
19 Sept 2022, 08:05Good day Thabile
Thank you for your update.
A complaints assessor will be in touch to assist you with your complaint.
Kind regards
Old Mutual Customer Complaints
Thank you for your update.
A complaints assessor will be in touch to assist you with your complaint.
Kind regards
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply19 Sept 2022, 08:05
Official
Good day Thabile
Thank you for your update.
A complaints assessor will be in touch to assist you with your complaint.
Kind regards
Old Mutual Customer Complaints
Thank you for your update.
A complaints assessor will be in touch to assist you with your complaint.
Kind regards
Old Mutual Customer Complaints
Best regards,