Old mutual *****

My name is Nelisiwe Kubeka, daughter of Mr Mahleka Samuel Kubeka. My dad took an investment policy with old mutual of R500 000 in 2017/11/02. A financial planner by the name Mr Neo Mosebi was appointed to him for the planning of his investment. The investment was active of 2017/11/07. It was supposed to mature in 2018/11/07 of which that happened as in the policy agreement. My dad then re-invested the money because he was happy with old mutual's investment plan. During the investment in 2018,his financial planner Mr Neo Mosebi advised him to invest in 3 different sectors within old mutual in order to get a better monthly interest. Of which my dad did so. Within that year of 2018,the financial planner then approached Mr Kubeka asking for money(an amount of R25k) stating that he is in trouble and people want to kill him for the money he owes them. My dad told him he unfortunately does not have that amount of money. Mr Neo further said but you can borrow me from your investment and brought up ideas of how he can help him grow the money aside from the old mutual investment. He then assured him that he will return it with interest of R10k, that's how his other clients make money. Upon Mr Mosebi's assurance that he would not make a blander as his financial planner my dad agreed to borrow him that amount with the agreement that the transaction should directly transfer from old mutual to Mr Neo Mosebi's account as proof that this is still part of the investment. And it was done exactly like that. After this transaction Mr Mosebi asked Mr Kubeka how does he make a living, since he has invested his money and him borrowing a certain amount? Mr Kubeka said "Im managing with the monthly interest". Mr Mosebi then introduced a way of making extra income with his investment by loaning his money to people and get good interest. Mr Kuneka refused, stating that he does not know any people to loan as he is a pensioner, but Mr Mosebi said I already have people that desperately need money. He then introduced him to his co-worker Ms Ntwanano Lyzel Mpenyana with ID no *** and contact no. *** who said she needs an amount of R2k on 13/11/19 which will return with 30% interest. This is the only person Mr Kubeka borrowed money to and refused to ever do it because the lady was now refusing to pay back the money and it was difficult to locate her since she no longer worked for old mutual. MR Mosebi continued asking for money from first transaction 10/12/2018 to last 24/12/2019 until account was exhausted with funds. (other transaction dates are on the old mutual statement). Mr Kubeka was only aware that there are no longer funds in his investment when old mutual gave him a call that they cannot debit for his 3 investments because there are no funds. Mr Kubeka asked his financial planner Mr Mosebi of this and he said he will pay him back. With no progress and now Mr Mosebi dodging Mr Kubeka, Mr Kubeka decided to go to old mutual offices in four ways to seek for help. He was assisted by Mr Khaya Cebani worksite manager at old mutual, who asked Mr Kubeka to relate his story and then said there is nothing he can do unfortunately. Mr Kubeka left the offices with no help or reference. Suddenly after no contact Mr Mosebi contacted Mr Kubeka for meeting to make an agreement of how he will pay back the amount he took, they went to his work offices and Mr Mosebi wrote down a statement that he agrees he has taken an amount of R418k from Mr Kubeka and he will repay it. Should he fail he will sell his property in order to pay Mr Kubeka and then also attached the tittle deed of the property. After a few months seeing no action is been taking and still Mr Mosebi has no paid the total amount of R418k that he took from Mr Kubeka's investment, Mr Kubeka went to the offices again and was assisted by area manager Ms Slindile Gumede who gave Mr Kubeka a pen and paper to write down his statement and said they will do a follow up on the matter. Months down the line, the silence from old mutual took back my dad to the offices to do a follow up on the matter, now accompanied by the EFF political party representatives to the offices of old mutual and a complaint was lodged to the old mutual forensics this was now in 17/11/2020. After this follow up no call or follow up from Slindile Gumede was done. Mr Kubeka returned to the offices to find out how far is the forensic with the case and was again assisted by Slindile Gumede who said they lost the document of his statement and he should write one again. On Thursday 27/05/2021 my dad recieved a call from Silindile's offices saying the forensic have found Mr Mosebi guilty so he should come to the offices for a discussion on the matter but he should note that Mr Mosebi will be having a representative and so does old mutual. Mr Kubeka then said but I do not have money to come there, then Slindile advised that its okay the matter will be discussed telephonically. My dad then asked what is going to happen to me because I don't have a representative like both you guys, and Slindile said it's okay because we want you to come alone as the forensic just want to hear your side of the story. My dad then arranged transport money to go to the offices of which the discussion was held on 03/06/2021. Where Mr Kubeka was in an office with old mutual employees(forensic) including area Manger Silindile Gumede, and Mr Mosebi was in another office and they could only hear each other statements via speaker. The verdict from Silindile Gumede was that the forensic will take both stories and work on a conclusion but she does not promise the investment coming back. Mr Mosebi is currently still working at old mutual despite the investigation. My dad is a pensioner that does not have any source of income non whatsoever! Can old mutual please attend to this urgent and horrible matter!!!! We will take further action if our voices are not heard from this day light *****. You can contact me on ***