DB
Dirk B
1 reviews | Active since Jun 2018
17 Feb 2021, 11:42
Old Mutual *****?
I submitted a claim to pay out 2 retirement annuities. One of them has been paid out but the other one not. Now I can not get hold of ANYONE- including the financial advisor that assisted me in the first place. I am VERY sure that there ***** involved and need this to be addressed as soon as possible
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Replies (2)
Old Mutual's replyOfficial
17 Feb 2021, 11:49Dear Dirk B
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply17 Feb 2021, 11:49
Official
Dear Dirk B
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
DB
Dirk B's updateReviewer Update
18 Feb 2021, 11:19I would like to thanks Colleen from Old Mutual for her Department's quick response. Everything is sorted out now.
Thanks again
Thanks again
DB
Dirk B's update18 Feb 2021, 11:19
Reviewer Update
I would like to thanks Colleen from Old Mutual for her Department's quick response. Everything is sorted out now.
Thanks again
Thanks again