Old Mutual for themselves don't care about the client.

I have an insurance policy with Old Mutual; which supposedly covers temporary impairment. I had a hip replacement 4 months ago and am still struggling to get something from my policy. A hip operation is temporary impairment. I had it done at a government facility so it was painful to get the report. I'm hardly going to by given a hip replacement if I don't need it what more proof do you ****** need. I even paid for the report to speed it up and Old mutual is refusing to pay that back. They then wanted a physio report, got that still not good enough more money gone. Now you want an occupational the****** report what is wrong with you. You are not for the client you are for your own pockets. The stress this has caused me is insane running around in pain on crutches. I needed the money months ago but im still fighting you guys through my broker. I would have been wiser to put the money away in a bank account instead of trusting Old Mutual. A hip replacement is a major operation and temporary impairment what is wrong with you,? I take from already small earnings and as a single mum to try and cover for issues like this and just get stress and grief. My broker assured me I would get a percentage. You are a bunch of ******* in my books.