MZ
Mamatu Z
1 reviews | Active since Aug 2018
30 Jun 2020, 08:43
Old Mutual Finance Taking Advantage on Debiting in My Account
My account was handed over to attorneys (SSDA) after just one month of defaulting payment. Made payment arrangements with SSDA (which I am honoring), but Old Mutual Finance is still debiting payments from my account. Meaning i have to endure two payments for one account every month. The consultants at their branches are not useful either, they are as surprised as me.
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Old Mutual's replyOfficial
30 Jun 2020, 16:00Dear Mamatu Zwane
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply30 Jun 2020, 16:00
Official
Dear Mamatu Zwane
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management