OLD MUTUAL FINANCE

I have been struggling for quite some time to make an arrangement with OLD MUTUAL FINANCE regarding my arrears - I have sent emails to the \contact us"numerous times with no response. I cannot call from work so my best option is to send an email. Can someone please HELP ME. I would like to make an arrangement to pay R500 per month until my arrears is paid up. I am going through a bit of a financial dip and cannot afford to pay my full installment. Your debit order will not be able to go through as I never have enough funds."""