1 reviews | Active since Oct 2016
Old Mutual ****
Old Mutual decided to a Debi check with a R185 increase to my bank that I rejected. This is after no communication of any increase was sent to my email or cell number. On Monday I called and spoke to Ayanda who I told that I want to cancel my policy with immediate effect as I cannot be charged an increase of R185. The policy was cancelled but the following day I wake up to my account being debited. This is ********* - how do you increase with R185 and just expect people to pay with no prior communication? I reversed that premium and today I wake up to an sms saying I will be charged R50 extra .. For what ? For you forcing me to take a policy I do not need? A policy I am not benefitting from ? Time are tough for everyone but please keep in mind that some of us refuse to be milked by Old Mutual.
Old Mutual Complaints Management
Old Mutual Complaints Management
