LM
Lulu M

1 reviews | Active since Sept 2016

15 Sept 2016, 08:10

Old mutual false promises

<p> </p> <p>I Lulu Johanna Miya . I am not happy with the service i have received from old mutual at large,</p> <p>it was great when i took up an investment policy with old mutual and was promised good quality service.</p> <p> </p> <p>I recently went to one of your Branches at Wonder park mall to request a withdrawal from my investment as i was told i can easily access the </p> <p>money should i need it, but now i can see that i have been sold a false dream.</p> <p> </p> <p>I requested a withdrawal from my savings plan from old mutual, but however that has not happened as i was promised by the consultant at the branch </p> <p>that i will recieve money within 48 hours. But that was another lie from old mutual at large.</p> <p> </p> <p> </p> <p>I request an immediate withdrawal of all my funds and cancellation, because Old mutual is not living up to its word as promised upon inception.</p> <p> </p> <p>The policy in question is are 69253P ********** 82 .</p> <p>69253P ********** 82.</p>

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Replies (1)
Old Mutual
Old Mutual's reply15 Sept 2016, 09:25
Official

Good day Lulu

Thank you for bringing this to our attention.

We are sorry about the delay in surrendering the policy and for the inconvenience it has caused. I will investigate the matter and contact you directly to resolve.

Kind regards

Belinda Hunt

Best regards,