Old Mutual extremely bad service and don't care attitude.

I switched paying my policy premium from debit or to bank account and that was the start of my frustration with Old mutual. Since May 2019 till today (4 months) they have been deducting both my back account and also collecting through debit order. Have made several attempts to be reimbursed and the situation corrected to no avail. I even went to their Head Office in Cape Town, promises were made and that was the end of the story. ****ed off by this company