EB
Erina B
1 reviews | Active since Jan 2026
06 Jan 2026, 12:45
Old Mutual extremely bad
Pathetic service. They cancelled my policy without any notice. But continue to deduct premiums, and i must keep paying penalties to refund me. When i call them, they don't answer, or never come back. I will NEVER do business with them again
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Old Mutual's replyOfficial
06 Jan 2026, 13:22Good day Erina B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Jan 2026, 13:22
Official
Good day Erina B,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,