1 reviews | Active since Dec 2017
Old Mutual Enquiry --CCC***5 and OCM***8
I have been experiencing a bad service from old mutual. i have sent the required information on the 5th of December 2017. Since then i have been asking for a feedback, but today when i called them they are telling stories that my query was just escalated today and they are not even sure when they start working on it. Since yesterday i have logged a complaint about it. So i need this resolve urgently but they are not giving me definite answer when is this going to resolved. bad service at it's best by old mutual. please resolve the customer queries ASAP
Dear Andy
Thank you for bringing this to our attention. We apologise for the delay and inconvenience caused.
We will investigate and resolve with you directly.
Regards,
Brent Sellidon
Complaints Management
Dear Andy
Thank you for bringing this to our attention. We apologise for the delay and inconvenience caused.
We will investigate and resolve with you directly.
Regards,
Brent Sellidon
Complaints Management