Old Mutual East London - *********** staff - Unproffesional

It is probably the worst experience I have ever had from a so called reputable financial institution. To start off with they barely greet you when you walk in. once they did the deal they say oh the money will be in your account immediately which is false then when calling back to the branch to speak to the Manageress Noluvuyo Mayoyo, you get put in hold for long times then get cut off. I called back to the branch yesterday 32 times and each time either get cut off or put on hold. Then when I do get through the manageress left to go home. How insane and pathetic is this. Today I get called to go in once again, the manageress does not see me makes me deal with another consultant that doesn't introduce himself to me and then sits in his chair as if he is sitting at home on the couch watching a movie and sits and spits pieces of his nail from his mouth while I sit there. They made me sign documents for the 2nd time with the same document numbers but with different details on and nothing in the document was read or explained to me. yesterday when I called a man also answered the phone politely but when I asked to speak to the manager he started to speak in some other language at which I asked him to speak English as I am speaking English to him. He them started to rant at me over the phone in this other language and then started laughing at me. Today after I signed the documents I said the the man that he should tell his manageress she should come out to sort her own mess and he said once again things in the other language and all the staff in the spaces started to laugh. I dont believe your clients at clowns to be laughed at, they are after all the ones bring in money onto your business to pay their salaries at the end of the day.

It is now 3 days later and still no answer nor money in my account.