KM
Kwanda M

1 reviews | Active since Oct 2021

22 Oct 2021, 08:58

OLD MUTUAL DOESN'T WANT TO PAYOUT- THEY REQUEST THE SAME DOCUMENTS OVER AND OVER AGAIN

Hello Peter. Old mutual is delaying payout. There is not communication from them, the only communique they send is a threatening sms to close the claim. I have to be the one doing followups with them and only then do they say there is outstanding documents whereas even the documents they are claiming to be outstanding have been submitted countless times. old mutual has alot of stories when it's time for them payout. Till this day there is not even a single payment received of all 6 different policies my mom has with them. I think this is their strategy for beneficiaries to give up so they can pocket the money. I will bless the day we receive my mother's monies from old mutual. I have always had stories from other people about how bad investing with old mutual is. If you still new with them, I recommend you cancel before you regret it when you six feet underground and your children which you invested for sleep with an empty stomach waiting for old mutual to payout.

I am close to exhausting my leave days at work because I ha e to constantly go to old mutual to followup and submit the same documents over and over again.

Please help me and my family Hello Peter. We are tired of begging odl mutual for my mother's investments and policies.

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Replies (2)
KM
Kwanda M's update22 Oct 2021, 10:47
Reviewer Update
I will be awaiting your call very soon. This is really draining, we cannot live like this honestly. This is really forcing us to take very harsh actions. Why must we complain about old mutual everyday?? Ha.a NO
KM
Kwanda M's update22 Oct 2021, 11:06
Reviewer Update
And I really hope that you investigation doesn't take another full month for you to buy time. Please treat this with agency. It's easy for you to forfeit funds but when it's time for you to deliver, all of a sudden your administration is messed up.
And please I don't want any SMS, already my phone is flooded with you useless sms' s stating the same thing.