iH
ian H
1 reviews | Active since Nov 2016
03 Sept 2019, 20:14
Old mutual doesn't understand numbers
I phoned Old Mutual and requested a once off debit of R5000 to my pension policy. They have somehow managed to debit double the amount requested and drained the account of funds to service other debit orders!!!!! Highly unacceptable
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
04 Sept 2019, 08:25Dear Mr Herkes
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
RegardsBrent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
RegardsBrent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply04 Sept 2019, 08:25
Official
Dear Mr Herkes
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
RegardsBrent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
RegardsBrent Sellidon
Old Mutual Complaints Management
Best regards,