FM
Faith M
1 reviews | Active since Mar 2020
09 Sept 2026, 11:44
Old mutual doesnt care about clients
My Husband and i are having a financial crisis and he has savings at old Mutual , the last time he took my out it took only 3 working days and now things have changed we were not updated about the changes now it takes 15 working days … no email or update about this changes , now who is to blame
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Old Mutual's replyOfficial
09 Sept 2026, 12:00Good day Faith,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Sept 2026, 12:00
Official
Good day Faith,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management