JV
Jacques V
1 reviews | Active since Nov 2015
23 Nov 2015, 20:20
OLD MUTUAL DOESN'T RESPOND
I've been trying to find out what's going on with my pension fund for the last almost 4 months and still no luck. I called them, i emailed them and they keep on saying that they will send me a report and fix the bug on my profile and they keep on sending me a auto acknowledging respond emails without responding.<br> <br> I changed work and pension funds almost 1 year ago and my pension is still not sorted out between my previous pension fund and old mutual pension fund.<br> <br>
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Old Mutual's replyOfficial
24 Nov 2015, 08:26Hello devilliersj9,
Thank you for bringing this to our attention. We will investigate this and be in direct contact with you.
Kind regards
Carol Olckers
Complaints Assessor
Thank you for bringing this to our attention. We will investigate this and be in direct contact with you.
Kind regards
Carol Olckers
Complaints Assessor
Best regards,
Old Mutual's reply24 Nov 2015, 08:26
Official
Hello devilliersj9,
Thank you for bringing this to our attention. We will investigate this and be in direct contact with you.
Kind regards
Carol Olckers
Complaints Assessor
Thank you for bringing this to our attention. We will investigate this and be in direct contact with you.
Kind regards
Carol Olckers
Complaints Assessor
Best regards,