AP
Annette P

1 reviews | Active since Jun 2025

12 Jun 2025, 18:33

Old Mutual does not pay life claims they repudiate on "suspicion off"

<div>After 8 years Old Mutual still refuses to pay a death claim on a policy that was taken out in 2009. The policy clearly states only 3 exclusions would apply on the legal binding contract. When I claimed for m late husbands life they first declined my claim on "suspicion off" .&nbsp; &nbsp; https// ********</div>

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Replies (1)
Old Mutual
Old Mutual's reply12 Jun 2025, 18:47
Official
Good day Annette P, thank you for reaching out and sharing your concerns. We truly understand how emotional and difficult this situation must be for you.
We value your loyalty over the past 8 years, a member of our team will reachout to you in 1 business day.

Regards
Old Mutual Complaints Management