TM
Tobile M

1 reviews | Active since Apr 2021

24 Nov 2022, 08:44

Old Mutual Does Not Care!

No progress on a claim from 2 months ago. The legal team approved my claim but no one has acted on it. No update is available even on the Whatsapp line. I have to call Old Mutual almost every day to be told my application has not been attended to.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Nov 2022, 08:45
Official
Dear Tobile

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management