DR
Dipuo R

1 reviews | Active since Oct 2016

07 Aug 2018, 08:10

Old mutual do not follow correct legal procedures while being under investigations by Credit Ombutsman

Old mutual do no follow correct legal actions, after I laid a complaint about prescribed debt to Transunion union, they denied it with no proof and started sending me threatening sms. “You have acted in a violation matter, You need to make payment urgently “ and debt collections started calling me even when I told them I am still waiting for response from credit Ombadsman they went as far as going to court while the matter was under investigation and listed a judgment against my name. Old mutual are very bad for business they will do any ******* procedures just to cover ever cent. Furthermore they will change the dates on original statement just to say the debt is not prescribed. Be warned. Old mutual is very bad for business.

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Replies (1)
Old Mutual
Old Mutual's reply07 Aug 2018, 08:57
Official

Dear Dipuo

Thank you for the review.

We apologise for the service experience and we are investigating the matter.

We shall arrange for a consultant to contact for feedback.

Regards

Vuyani

Complaints Management