TO
Tondi O
1 reviews | Active since Jul 2019
06 Oct 2021, 11:49
Old mutual ! Do not even consider them!
Very bad service. I would not recommend!!! Dur to their consultant negligence, i had to suffer financial loss and they were very rude! Instead of requesting my side of the story!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
06 Oct 2021, 11:59Dear Tondi
We received your review of 6 October 2021.
We regret to hear that you are unhappy with our service and we understand your frustration. Thank you for bringing this to our attention.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints Management
We received your review of 6 October 2021.
We regret to hear that you are unhappy with our service and we understand your frustration. Thank you for bringing this to our attention.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints Management
Best regards,
Old Mutual's reply06 Oct 2021, 11:59
Official
Dear Tondi
We received your review of 6 October 2021.
We regret to hear that you are unhappy with our service and we understand your frustration. Thank you for bringing this to our attention.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints Management
We received your review of 6 October 2021.
We regret to hear that you are unhappy with our service and we understand your frustration. Thank you for bringing this to our attention.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Kind regards
Bilqees Carelse
Old Mutual Customer Complaints Management
Best regards,