SN
Sibongile N
1 reviews | Active since Jul 2021
06 Dec 2024, 15:58
Old Mutual disgusting, unhelpful and ***********
Old Mutual is a terrible insurer, it has been 6months since waiting for them to pay for a death claim. They have just been delaying unnecessarily to a point where they even threatened to close the claim because they don't want to payout the policy benefits.
I would advise people not to take out any policies with Old Mutual because of the horrible service your loved ones will experience at the event of your death.
They will look for any reason to delay and drag matters.
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
06 Dec 2024, 16:22Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Dec 2024, 16:22
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
