Old mutual discriminating against a wheelchair customer and infringement of disability rights policy

Good day I am not disabled and wheelchair bound My friend aneesa took me to vangate mall old mutual bank because I had query. When I arrived there I was told to stand in a row. The more I emphasized that disability people must be helped first the front lady at the desk inside old mutual came out and told me that it is in house policy that doesn't statec that disability patients to be seen first . I was given a nr of 22 and had to sit in my wheelchair. I have never heard that accordance the disability rights policy are not included in old mutual bank in house policy. I will never go to old mutual bank again at vangate mall. The staff was very unhelpful and as a customer and a disabled person my disability rights has been infringed. If this is their in house policy. I would recommend that no disable customers must go to old mutual or their branches. My name is Gafsa bux Garson and I will log a case by the human rights commissioner if this matter is not adress. I refuse to get a apology alone and I want old mutual to compensate me with a voucher or a monetary donation for discriminating against a disabled customer as this is quite a serious matter. Infinging the disability rights policy '.