SB
Steve B

1 reviews | Active since Oct 2020

13 Jul 2022, 09:24

Old Mutual delays payouts deceased

My parents passed away 2 years ago -OM was notified. Despite several letters from the executor and lawyers, no payment made on policy Cannot get anybody to assist poor poor service

0
Replies (2)
SB
Steve B's update13 Jul 2022, 11:06
Reviewer Update
my appreciation to Old Mutual for replying; still needs sorting out, however
SB
Steve B's update20 Jul 2022, 09:13
Reviewer Update
Thanks to Old Mutual - they solved the issue within 24h and reported back.
I appreciate that they responded to complaint