Old Mutual de***** pensioners money.

My Mother went to pension from her work in March 2018, in July 2018, Sars finalised everything and released the money to Old Mutual. An old mutual broker Ian Theron "Theron" with identification code 719250 who was helping her decide to invest the whole pension amount and he never advised her of the consequences. in August 2018, she was surprised to received +_ R 8000 as a monthly instalments and she was expecting 1/3 of her pension amount, September 2018, she request me to engaged with old Mutual starting from Mr Theron the broker, arbitrator and the management but they always informed me that they are waiting directives from SARS.

On the 5th of December 2018, i communicate with Bayanda Maposa and he **** to me and informed me that the payment will be done soon and he further said SARS request some documents which were missing for them to finalised and released the 1/3 of the payment. they give us false hope to say the money will be paid before end of December now they are saying they are not paying anything.

Today the 15 January 2019, i request feed back from them and they informed me as follows: This was from Old Mutual Wealth Team Leader Bayanda Maposa " we have finally received feedback from Receiver of Revenue which notes that the instruction may not be reversed". As it stands she cannot meet her monthly obligations, the loans that she makes while waiting for her 1/3 pension amount and her car is about to be repossessed. Mr Theron never advise her about the consequences and now as a broker he does not care, he does not help her about the way forward, all he cares is his commission which he never disclosed to my mother, how much he is going to be paid as his commission, as it stand, i know is a lot because he is dealing with more than R 1.6m after tax. Mr Bayanda Maposa is busy using SARS as a scape goat, i request e-mail communication from sars but never received it to date. i ask around and i was informed that SARS will never get involved with pension money. Old Mutual employees are ********** and they want to benefit on the expenses of an old lady (Pensioners) who is illiterate. Now old mutual is refusing to release her Pension Money and informed me that she sign the contract. We don't want to do business with Old Mutual anymore, they are *********, not transparent and they don't care. People must be aware of Old Mutual Brokers, they rob innocent and illiterate pensioners of their hard earn money and leave them to suffer.