OLD MUTUAL DEFINITELY NOT RECOMMEND TO ANYONE!

I had for the last 5 years all my policies with old mutual,i eventually took ownership of my dad's policies and listed my bank details for this to be paid from my account as a debit order. it recently went up each of them with a 20% increase. there was a dispute with my bank and the deduct did not go off, i picked up this fault myself not hearing from old mutual and started to make contact.i was given a form to re fill out and update my bank that im allowing this amount to proceed going forward i sent all the emails kept all the proof. they still did not deduct they then sent me revival forms knowing myself my dads policies had no revivals left from the time I took it over by him due to him skipping payments and mot telling me this is Why i took responsibility for them. they send me an email end of November that they can not revive these and i have lost them.i called them the consultant tells me only a financial advisor of my policies can assist me with trying to get my dads policies back, this is not what my advisor is Telling me. Old mutual if only you knew how hard this has been for me to keep these going month on month for years to honor my dads dying wishes. i feel like such a failure after all these years and the more i am trying to tell whom ever i get through to on the phone my story of how this is not my fault and i notice this fault on time and made communication before hand , because you failed to assist me on time i have lost this all in a blink of an eye. i was taking food off of the table from my kids mouth's to accommodate these payments that just keep increasing by those amounts. its pointless to send all these e-mails and i just get an automated reply. i call and call all my airtime out for me to not receive any help from the consultants. i am lost for words. i will definitely not leave this alone i will take this further legally and also expose you to the world by doing innocent people in like this. I am so disappointed in how i have been handled as a loyal old mutual Client for years. this same thing happened to my husband and he moved all his policies away to Sanlam instead.i should have listened to him! I WOULD DEFINITELY NOT RECOMMEND OLD MUTUAL TO ANYBODY! first hand experience