NJ
Nantes J
1 reviews | Active since May 2019
28 Jan 2020, 13:21
OLD Mutual- Default
I was sequestrated in 2014 and rehabilitated in September 2019 legally by the Court. I have made numerous attempts forwarding documents to Old Mutual due to the fact that I am still punished for past mistakes and ended up paying a service provider to assist me legally to dispute the account. Later I was inform by the service provider that Old Mutual closed the account and it indicated as closed on my credit report.
This year 2020 whilst attempting to apply for credit, I was informed that my application was unsuccessful due to an Old Mutual account that was loaded as Default. This is not legal!
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Replies (1)Old Mutual's replyOfficial
28 Jan 2020, 14:00Dear Nantes Jacobs
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will contact you directly to assist you with resolving your complaint.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will contact you directly to assist you with resolving your complaint.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's reply28 Jan 2020, 14:00
Official
Dear Nantes Jacobs
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will contact you directly to assist you with resolving your complaint.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will contact you directly to assist you with resolving your complaint.
Regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
